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We caught up with our very own Talent Partner, Euan Chess after his time as Talent Co-ordinator at the FIFA Women's World Cup. Have a read of his experience at the World Cup and some of his advice for getting into major sports events!
A great experience. The tournament was a huge success and the team that delivered it was great to work with. FIFA shifted the LOC model to a more centralized Local FIFA Subsidiary model for this tournament which came with some unique challenges that the team successfully overcame. This change did mean I was exposed to an incredible number of teams that were great at keeping the entire workforce up to date with how they were successfully delivering their small part of such a huge operation was certainly eye-opening. As was the unique challenge of the tournament head offices being split between two time zones in Australia and New Zealand.
The role was a real mix of responsibility. Initially, I was supporting the Recruitment team with screening and interviewing candidates for roles. Teams were organized into ‘pods’ to increase team efficiency in processing the colossal volume of applications. As we approached tournament time, I was trusted to lead the project to recruit, interview, offer, and onboard 135 Venue Ticket Assistants. This made me the central contact between Recruitment, Ticketing, Accreditation, and HR teams – meaning that I focused on ensuring high-quality status reporting, team meetings and relationships.
Pretty exciting. Australia were fantastic hosts and the Matildas captured the national imagination. Leaving the office in Sydney CBD and seeing people everywhere in Matildas shirts was a reminder of how significant this event was for women’s football. Being embedded in a LOC was a different experience, to be honest, it was seamless. The team treated me as one of their own and was trusted the same as LOC employees who had been there for a long time preparing for the tournament.
On a professional level, managing the project to hire 135 Venue Ticket Assistants in only a few weeks was a real challenge. Personally, seeing the same Venue Ticket Assistants working at the national stadium in Sydney on the World Cup final day was a tangible reminder of my team’s hard work.
Read our case study on how we used our Embedded Hiring solution at the FIFA Woman's World Cup here.
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